Adding your bank account to Zilla using the Bank Statement/SMS method.

how to connect your bank account to Zilla

Adding your bank account to Zilla to get shopping credit is pretty simple. If you are using the mobile banking option, it works how we have detailed it here. With OTP (SMS), you will be required to authenticate your bank account and request a statement via an OTP. If you are using that option, here is […]

How to add your Zenith Bank account to Zilla.

To connect your active Zenith bank account to Zilla to get shopping credit, please follow the steps below: 2. Click on Products and Services. 3. Click on My Bank Statement. 4. Ensure the statement period is between at least 3 months ago to the present day. 5. Click on Financial Institutions 6. Select Zilla Technologies […]

How to add your UBA account to Zilla.

To connect your active UBA bank account to Zilla to get shopping credit, please follow the steps below: 2. Click on others. 3. Click on self-service. 4. Click on Bank Statement. 5. Click on Financial Institution. 6. Ensure the statement period is between at least 3 months ago to the present day and choose Zilla […]

How to add your GTBank account to Zilla.

To connect your active GTBank account to Zilla to get credit, please follow the steps below: 2. Enter your User ID and Password. 3. Click on Account Statement. 4. Click on Send Statement to Third Party. 5. Fill in the required information as detailed in the image below. The duration should be at least 3 […]

New flexible payment plans and other updates.

Tired of feeling tied down by rigid payment plans that don’t work for your budget? Well, prepare to be thrilled because we are shaking things up with some exciting updates! We’re introducing brand-new flexible payment plans that will give you even more options when it comes to shopping. We’ve also made some minor tweaks to […]

The Zilla Merchant Refund Policy.

Zilla Merchant Refund Policy

If a customer is unsatisfied with a service or item they have purchased from you through Zilla and would like a refund, we have put measures in place to ensure that you are able to issue them a refund easily. For refund requests, customers will be directed to contact you. As you are the provider […]

How to request a refund as a Zilla customer.

how to request a refund as a Zilla customer

We deeply care about our customers at Zilla, and will always work to ensure that you have the best shopping experience. If you are unsatisfied with a service or item purchased from a Zilla merchant and would like a refund, we have put measures in place to ensure that you are able to get one. […]

How to connect your bank account to Zilla.

how to connect your bank account to Zilla

Connecting your bank account is an essential step in accessing shopping credit at Zilla. It allows us to look at your financial history, determine your financial health and how much credit to extend to you. Rest assured that verification is all we use this information for. No more, no less. If you skip the initial […]

How to issue a refund as a Zilla merchant

how to issue refund

Issuing refunds is never fun, but we have come up with a way to make the situation a little less unpleasant for you as a merchant and for your customer as well. The Refund Process The customer reaches out: If a customer reaches out to us to request a refund, we will immediately notify you […]